DOGS: Please keep all dogs inside or put away for the duration of the event. If there is a loose
dog, the pony will be stopped until the dog is put away. Excited dogs charging the pony, nipping
the pony's heels, etc. ARE a SERIOUS safety hazard. This is for the safety of the children, the
pony and the dog.
Q: Our yard is scheduled to be fertilized the day before our Petting Zoo Party, is this a
problem?
Q: What about fire ants?
Q: My daughter is turning 3, but there will be some bigger kids at the party, what is the
weight limit for the pony?
Q: Do you have limits on how many people I can invite?
Q: What happens if the pony goes to the bathroom during the party?
Q: What do you bring, do I need to provide anything for the pony rides and zoo?
A: We bring it all!
Q: What kind of animals come in the zoo?
Q: Is there a travel fee?
Q: What about a deposit? (please contact us for information about large event deposits.)
Q: How soon must I turn in the deposit?
Q: How do I pay the remaining balance?
Q: How do we book a party?
Q: What areas do you service?
Q: We are planning a large festival, do you offer discounts for Churches, etc?
Q: We are having a pool party too, is that OK?
Q: Will the animals eat my trees, etc?
If you would like more information and or would like to check our open dates please email
us today! info@dallaspony.com
Please note that we do not guarantee rates and availability until your party is booked.
dog, the pony will be stopped until the dog is put away. Excited dogs charging the pony, nipping
the pony's heels, etc. ARE a SERIOUS safety hazard. This is for the safety of the children, the
pony and the dog.
Q: Our yard is scheduled to be fertilized the day before our Petting Zoo Party, is this a
problem?
- A: YES!!!!!! Ponies and or petting zoo animals cannot work on any area that has been
chemically treated (fertilizer or insecticide) within the past 7 days due to the danger of
poisoning.
Q: What about fire ants?
- A: Please insure the set up area for the pony and or zoo is free of ant mounds, bee hives,
wasp nests, etc. We will NOT set up in these dangerous areas.
- Please also insure the set up area is free of dangerous holes, dog or animal feces, glass,
trash, etc...if we arrive and we find we have to "Clean UP" we will deduct that time from
your party time. If we feel the area is unsafe for our animals or humans we will try to find
an alternate location. If no suitable location is available full payment will still be due.
Q: My daughter is turning 3, but there will be some bigger kids at the party, what is the
weight limit for the pony?
- A: We do have size limits of 100 lbs for our larger ponies and 65 lbs for our smaller
ponies. (Sprite, our "famous" little white pony may only accommodate riders up to 65 lbs.)
Please let us know when you book your party that you may need a larger pony so we can
schedule your party accordingly.
Q: Do you have limits on how many people I can invite?
- No, we do not tell you how many guests you can invite, however we do have capacity
limits for our zoos......and approx. number of rides per hour per pony for your reference..... - It is always better to add an additional pony or add a petting zoo to insure everyone gets
to ride as much as they want to without lengthy waiting times. Please also keep in mind
that children bring siblings to parties, and parents just love to be inside the zoo!
Remember to add them to the total "head" count for your party. It is never fun for us to tell
guests they have to wait until someone comes out of the zoo for them to go inside. The
hour long party goes by very fast, and in order for everyone to ride the pony and or pet the
animals you need to have the right size zoo or the right amount of ponies to insure
everyone gets the same opportunities.
Q: What happens if the pony goes to the bathroom during the party?
- A: We meticulously clean up after the pony and or petting zoo animals during the party and
after.
Q: What do you bring, do I need to provide anything for the pony rides and zoo?
A: We bring it all!
- animal feed for the children to feed the animals with (zoo animals only)
- white picket fence petting zoo corral with an entrance/exit gate, for birthday zoo's only.
- For big events we provide a heavy duty petting zoo corral.
- all appropriate warning signs.
- hand washing stations.
- complete set up, take down and clean up during the party and after.
- trained and uniformed Staff Members for safety.
- a canopy that we can use for light rain or shade.
- straw bales for decoration and or seating.
- equestrian (ASTM/SEI Certified) safety helmets for the riders to wear while they ride
the pony.
Q: What kind of animals come in the zoo?
- A: We use miniature farm animals in our petting zoos and SHETLAND ponies, under 45
inches tall so as not to intimidate the children. - Our zoo's are filled with a variety of the following animals: goats, chickens, ducks and
rabbits. Animal list subject to change due to extreme weather, and animal availability.
Q: Is there a travel fee?
- A: Yes, unfortunately due to the high cost of fuel now we must charge a fee to offset our
costs. We charge a travel fee of $90 per mile one way from our farm to your location. Our
address is 1401 S 3rd St, Mabank, TX 75147.
Q: What about a deposit? (please contact us for information about large event deposits.)
- A: We do require a $75.00 refundable deposit to reserve all parties. It will be refunded in
full if you decide to cancel for any reason 60 or more days before your event. If you cancel
for any reason within 59 days of your event your deposit will be become non-refundable.
You will have up to 1 year to apply the deposit to your rescheduled party or another event.
Q: How soon must I turn in the deposit?
- A: As a courtesy we will hold your party date for 5 business days from the time you book
your party. If your deposit and contract are not received in our office by the close of
business on the 5th day your reservation will automatically cancel and your party will be
removed from our calendar. We often have clients on "stand" by for dates so we must
advise you to send the deposit in by your deadline. We do accept credit cards for the
deposit via Pay Pal on our deposit page.....
Q: How do I pay the remaining balance?
- A: The balance may be paid the day of the party, upon our arrival in cash, check or
certified funds, only. If you would like to pay by credit card, you must let us know at least
3 days before your party so we can send you an invoice via Pay Pal. Pay Pal's fee's will
be included. If you need to cancel and comply with our cancellation policy, we will refund
your payment, less the deposit back to you in 48 hours. PLEASE NOTE: Credit cards are
not accepted as payment on the day of the party. If you would like to pay with a credit
card it must be done at least 3 days before your event.
- A: For pony rides only we allow 15 minutes for set up. For petting zoo parties we allow
between 30 and 45 minutes for set up.
Q: How do we book a party?
- A: The best way to contact us is by email; info@dallaspony.com Saturdays and Sundays
book well in advance.....so please call early. There is always a chance that a date will be
open, so don't hesitate to email us and inquire.
Q: What areas do you service?
- A: We service all of North Texas, and do travel outside of Texas for large events.
Q: We are planning a large festival, do you offer discounts for Churches, etc?
- A: We do offer discounts, click on the link above to find out more.
Q: We are having a pool party too, is that OK?
- A: Wet Bathing Suits: If you are also having a water slide / pool party on the day of your
event, please make sure that all of the children are dry before riding the pony. Wet bathing
suits will not be allowed on the saddle.
Q: Will the animals eat my trees, etc?
- A: Yes, if the set up area is near or in an area with vegetation they will eat it. Animals
love flowers, etc....Please note we are not responsible for damage to people, property,
trees, branches, bushes, grass, flowers, sprinkler heads, potted plants, etc. It is up to you
to find a safe, level, preferably grassy area for our set up. If we need to set up on
pavement we charge an additional fee for the bedding and the extra time it requires to
clean up.
If you would like more information and or would like to check our open dates please email
us today! info@dallaspony.com
Please note that we do not guarantee rates and availability until your party is booked.
| Questions about pony rides and petting zoos! |
Q: What happens if it rains on the day of my party?
A: It has been our experience while performing parties in on days when
rain is predicted that if the children and guests are advised ahead of
time that they will be attending an "outside" party they will dress
appropriately for the possibility of rain on that day. (Rain coats, boots,
etc.)
The only time we would stop the party would be in the case of lightning,
hail, etc. where safety was an issue.
We can set up the zoo in your garage or under an awning/carport/etc. We
do have two 10 x 10 canopies that provide shade and or shelter from
light rain. We hesitate to perform pony rides in garages as garage floors
are often painted and therefore are very slippery when they are wet.
If for any reason you do decide to cancel or reschedule your party we
require verbal notification at least 4 hours before your party's scheduled
start time.
If verbal notice is not received 4 or more hours PRIOR to your start
time the payment for the party or event is due in full.
If we arrive at your location to perform your party and you decide to
cancel or reschedule upon our arrival, during the party, etc. the full
payment for your party will be due in full at that time.
Q: I have a pool for a back yard, where can we do pony rides and or set
up the zoo?
A: We are able to perform pony rides and set up the zoo just about
anywhere as long as the surface is level, non-slippery and not comprised
of loose gravel or stones. For pony rides we can utilize driveways,
sidewalks, quiet streets, etc. For the zoo we prefer to set up on grass
but can set up on pavement if needed.
A: It has been our experience while performing parties in on days when
rain is predicted that if the children and guests are advised ahead of
time that they will be attending an "outside" party they will dress
appropriately for the possibility of rain on that day. (Rain coats, boots,
etc.)
The only time we would stop the party would be in the case of lightning,
hail, etc. where safety was an issue.
We can set up the zoo in your garage or under an awning/carport/etc. We
do have two 10 x 10 canopies that provide shade and or shelter from
light rain. We hesitate to perform pony rides in garages as garage floors
are often painted and therefore are very slippery when they are wet.
If for any reason you do decide to cancel or reschedule your party we
require verbal notification at least 4 hours before your party's scheduled
start time.
If verbal notice is not received 4 or more hours PRIOR to your start
time the payment for the party or event is due in full.
If we arrive at your location to perform your party and you decide to
cancel or reschedule upon our arrival, during the party, etc. the full
payment for your party will be due in full at that time.
Q: I have a pool for a back yard, where can we do pony rides and or set
up the zoo?
A: We are able to perform pony rides and set up the zoo just about
anywhere as long as the surface is level, non-slippery and not comprised
of loose gravel or stones. For pony rides we can utilize driveways,
sidewalks, quiet streets, etc. For the zoo we prefer to set up on grass
but can set up on pavement if needed.
 | |  | |  | |  | |  |
 | |  | |  | |  |
 | |  | |  | |  | |  |
"The Best in the WEST!!"
| ® |
| Copyright © Happ-Y-loosa Stables, Inc. DBA Wild West Pony Parties - Texas 2002-2012. All Rights Reserved. |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |